Summary
Work History
Skills
Timeline
Generic

Rico Music

Summary

Dynamic and results-driven Waitress Trainer at Steak House, adept at enhancing customer satisfaction through exceptional service and effective communication. Leveraged wine pairing expertise and team motivation to support staff during peak periods, ensuring seamless operations and high-quality service. Recognized for improving guest experiences and fostering a collaborative training environment.

Work History

Waitress Trainer

Steak House
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
  • Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.

Skills

  • Team motivation
  • Body language awareness
  • Wine pairing expertise
  • Patience and tact

Timeline

Waitress Trainer

Steak House
Rico Music