Riya Basnet

· Worked with loan Officer to create application profile in system and review key information at various stages within process.

· Evaluated approvals against established banks and government lending standards.

· Assist and coordinate internal parties involved in the loan application process, including mortgage loan officers, underwriters, and realtors.

· Processed loans within various departments to achieve timely, accurate and fair proceedings.

· Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.

· Handled CICL inquiry and arrange to prepare CIB report on required basis.

· Handled international documents on trade operation department and involved in proper checking following international trade guidelines and ensure to complete within stipulated time.