Cloud Management
Roshan Neupane
IT Supervisor
Kathmandu,P3
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Experienced on database as well as CBS system with over one and half years of experience in Microfinance. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
2
2
Languages
16
16
years of post-secondary education
2
2
years of professional experience
Work History
IT Support Specialist
Sparsha Microfinance
Pokhara , Gandaki
11.2019 - Current
- Determined hardware and network system issues using effective troubleshooting techniques.
- Devised solutions to operations issues related to [System] and [Software], working closely via phone, email, live chat and web teleconference.
- Installed, modified and repaired software and hardware to resolve technical issues.
- Removed malware, ransomware and other threats from laptops and desktop systems.
- Works on CBS System handling database.
Web Developer
Noble Treks
Kathmandu , Bagmati
09.2018 - 10.2019
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Conducted functional testing over course of web development lifecycle.
- Implemented Google-based SEO and ad campaigns to meet budget specifications.
Education
School Leaving Certificate -
Greenland International Boarding Secondary School
Tokha Road, 07 Dhapasi 04.2003 - 07.2012
Higher Secondary Board Management Course -
Golden Gate International Higher Secondary School,
Old Baneshwor, Battisputali Kathmandu 08.2012 - 09.2014
Master of Science - Bachelor in Computer Application
Acharya Institute Of Graduate Studies
Soldevanahalli Bangalore-560 107, India 05.2015 - 08.2018
MBS (Master in Business Studies) - Management
Triveni International College
Pokhara-27, Talchowk Kaski, Nepal 02.2020 - Current
Skills
TCP/IP
Software
UI/UX
Data synchronization
Timeline
MBS (Master in Business Studies) - Management
Triveni International College
02.2020 - Current
IT Support Specialist
Sparsha Microfinance
11.2019 - Current
Web Developer
Noble Treks
09.2018 - 10.2019
Master of Science - Bachelor in Computer Application
Acharya Institute Of Graduate Studies
05.2015 - 08.2018
Higher Secondary Board Management Course -
Golden Gate International Higher Secondary School,
08.2012 - 09.2014
School Leaving Certificate -
Greenland International Boarding Secondary School
04.2003 - 07.2012
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