Summary
Overview
Work history
Education
Skills
Languages
Timeline
Sabin Basnet

Sabin Basnet

Liverpool,United Kingdom

Summary

At Doctor Mobile Plaza, I elevated repair efficiency and customer loyalty through expert device troubleshooting and exceptional service. Mastering the latest mobile technologies, I excelled in hardware repair and software installation, ensuring devices returned to customers in peak condition. My proactive approach and dedication to excellence significantly enhanced customer satisfaction and repeat business. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

4
4
years of professional experience

Work history

Mobile repair technician

Doctor Mobile Plaza`
Urlabari-2, Morang, Nepal
04.2020 - 02.2024
  • Boosted efficiency with thorough inventory management.
  • Maintained updated knowledge of mobile technology to improve repair skills.
  • Handled customer inquiries, ensuring excellent service.
  • Tested repaired devices and confirmed correct functionality with no new issues.
  • Serviced and repaired smartphones and tablets, replacing old or worn-out parts with new items.
  • Assisted customers with queries, resulting in increased loyalty and repeat business.
  • Stayed up-to-date on latest device technologies for optimal troubleshooting methods.

Education

Bachelor of Science - Computer Science

University Of Chester
09.2024 -

Skills

  • Software installation
  • Device troubleshooting
  • Device unlocking
  • Broken screen repair
  • Hardware repair
  • Customer Service
  • Battery replacement
  • Customer service excellence

Languages

English
Hindi
Nepali

Timeline

University Of Chester - Bachelor of Science, Computer Science
09.2024 -
Mobile repair technician - Doctor Mobile Plaza`
04.2020 - 02.2024

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Sabin Basnet