Accomplished professional with a robust history at Republic Bank (Ghana) PLC, showcasing exceptional customer service and analytical skills. Excelled in enhancing loan approvals and optimizing cash flow accuracy, underpinned by a strong work ethics and professionalism. Proven expertise in Microsoft Suite, complemented by a commitment to efficiency and client satisfaction.
Roles
Roles
• Excess report generation
• Prospecting new customers (individuals/businesses)
• Call over conduction
Roles
• Receiving bulk cash from customers
• Processing cash unchecked to vault
• Assisting in arranging cash at vault
Roles
• Issuing cheque books, ATM cards and VISA cards
• Attending to phone calls
• Assisting customers to complete account opening forms
• Attending to account enquiries for customers
• Processing E-zwich withdrawals
• Handling incoming and outgoing mails
• Performing call over
• Cross selling of the bank’s products