Summary
Overview
Work History
Education
Skills
Timeline
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Abubakari Sadik Gariba Aliu

Tamale

Summary

Accomplished professional with a robust history at Republic Bank (Ghana) PLC, showcasing exceptional customer service and analytical skills. Excelled in enhancing loan approvals and optimizing cash flow accuracy, underpinned by a strong work ethics and professionalism. Proven expertise in Microsoft Suite, complemented by a commitment to efficiency and client satisfaction.

Overview

4
4
years of professional experience

Work History

Teller

Republic Bank (Ghana) PLC
2022.08 - Current

Roles

  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.

Relationship Officer (RO)

Republic Bank (Ghana) PLC
2021.12 - 2022.07

Roles
• Excess report generation
• Prospecting new customers (individuals/businesses)
• Call over conduction

  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Increased loan approvals by diligently assessing creditworthiness and recommending suitable lending options.

Bulk Teller

Republic Bank (Ghana) PLC
2020.12 - 2021.07

Roles
• Receiving bulk cash from customers
• Processing cash unchecked to vault
• Assisting in arranging cash at vault

Customer Service Officer

Republic Bank (Ghana) PLC
2020.09 - 2020.11

Roles
• Issuing cheque books, ATM cards and VISA cards
• Attending to phone calls
• Assisting customers to complete account opening forms
• Attending to account enquiries for customers

• Processing E-zwich withdrawals
• Handling incoming and outgoing mails
• Performing call over
• Cross selling of the bank’s products

Education

Alison

Bachelor of Science - Computer Science

University For Development Studies
Tamale, Ghana
09.2020

Skills

  • Exceptional customer service
  • Strong Work Ethic
  • Professionalism and Courtesy
  • Excellent time management skills
  • Report writing
  • Communication skills
  • Analytical skills
  • Microsoft suit skills (Excellent)

Timeline

Teller

Republic Bank (Ghana) PLC
2022.08 - Current

Relationship Officer (RO)

Republic Bank (Ghana) PLC
2021.12 - 2022.07

Bulk Teller

Republic Bank (Ghana) PLC
2020.12 - 2021.07

Customer Service Officer

Republic Bank (Ghana) PLC
2020.09 - 2020.11

Alison

Bachelor of Science - Computer Science

University For Development Studies
Abubakari Sadik Gariba Aliu