Samantha Lockhart
Nassau
Summary
Visionary health IT executive with over 20 years of experience leading transformative projects in the healthcare sector. Successfully directed large-scale EHR implementations and IT infrastructure developments that aligned with organizational goals. Proven track record in leading projects that drive meaningful impact on a company\'s bottom line. Recognized for building high-performance teams, leveraging technology, and fostering strong collaborations across clinical and technical disciplines. Strong analytical thinking and problem-solving skills. Results-driven management professional with a proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Known for adaptability and commitment to achieving high standards and impactful results. Strategic [Desired Position] with a strong background in driving business growth and operational excellence. Demonstrated success in leading cross-functional teams and implementing effective strategies. Proven ability to manage complex projects and optimize financial performance through analytical problem-solving and decision-making. Experienced with strategic business planning and operational management, utilizing analytical and problem-solving skills to optimize financial performance and drive growth. Track record of effective leadership and team collaboration in achieving organizational objectives.
Results-driven management professional with proven track record in leadership and operational strategy. Adept at driving organizational growth and enhancing productivity through effective team collaboration and strategic initiatives. Recognized for adaptability and commitment to achieving high standards and impactful results.
Strategic Executive with a strong background in driving business growth and operational excellence. Demonstrated success in leading cross-functional teams and implementing effective strategies. Proven ability to manage complex projects and optimize financial performance through analytical problem-solving and decision-making.
Overview
24
24
years of professional experience
Work History
Assistant Vice President Patient Finance
Doctors Hospital
01.2024 - Current
- Work effectively with the Operations team to improve the front office
- Led revenue cycle functions, overseeing billing and reimbursement process and reduced claim adjusting time
- Assesses and responds to current and future internal and external healthcare trends in order to establish and ensure the necessary direction for the revenue cycle activities
- Oversees all Revenue Cycle functions to ensure proper handling and directs billing activities to ensure timely billing and reimbursement
- Facilitates the development of departmental mission, goals, policies, procedures, budget, and work standards for Revenue Cycle departments
- Responsible for leadership and supervision of Revenue Cycle departments
- Will provide assistance in problem-solving, staffing, and budget issues in regard to their operational needs
- Develop and implement the strategic vision of the organization’s revenue cycle
- Works with leaders to maximize teamwork and results across the revenue cycle
- Manages individual(s) including, but not limited to, hiring, training, and work assignments; manages and evaluates performance and conducts professional development plans
- Ensures that the productivity and actions of the managed group meet and support the operational goals of Revenue Cycle Management
- Continually improves processes, implements industry best practices, and improves outcomes by implementing innovations and using lean methodology
- Develop processes to bill and adjudicate claims in a timely manner that support maintaining a benchmark cash goal level
- Develop denial management processes to eliminate root causes of denial and reduce the impact of denial on the organization
- Collaborates with revenue cycle leaders as well as clinical department leaders to maximize revenue and key performance indicators
- Reviews metrics, compares to best practices, sets goals, and uses data to drive revenue cycle operational improvements
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
Assistant Vice President Electronic Health Care Integrations Information Technology
Doctors Hospital
01.2023 - 01.2024
- Accountable for executing the best practices, processes, policies, and procedures to implement new Electronic Health system-compatible software and Expansion of services efficiently and effectively
- Collaborates as project lead to prepare a project plan according to the scope of work for services
- Participates in gap analysis and provides recommendations for action plans where change or improvement is needed
- Collaborates with clinicians, analysts, outside consultants, and vendors in planning, developing, testing, revising, and maintaining clinical information systems
- Assists executives and peers in developing application management strategies and tactics
- Responsible for directing system development lifecycle work such as application and infrastructural requirements analysis, design, procurement, development, testing, quality assurance, performance testing, implementation, and maintenance while assuring interoperability with the rest of Doctors Hospital Health System’s application support systems
Director, (Electronic Health Care) Meditech Expanse
Doctors Hospital
01.2022 - 01.2023
- Spearheaded the implementation of a new Electronic Health System, resulting in a 25% reduction in patient processing time and improved clinical workflow efficiency
- Responsible for leading all aspects of strategy, design, implementation, support, and quality of the electronic health record (EHR) information systems
Director, IT
Doctors Hospital
01.2019 - 01.2022
- Assists executives and peers in developing application and technology management strategies and tactics
- Responsible for directing system development lifecycle work such as application and infrastructural requirements analysis, design, procurement, development, testing, quality assurance, performance testing, implementation, and maintenance while assuring interoperability with the rest of Doctors Hospital Health System’s application and technology supporting systems and related technology infrastructure
Manager, IT
Doctors Hospital
01.2015 - 01.2019
- Responsible for planning, directing, and coordinating the operations of an information technology area of responsibility
- Planned, developed, troubleshoot, enhanced, and maintained systems, procedures, and applications for operating efficiency
- Manage staff for optimum performance
Financial Analyst, IT
Doctors Hospital
01.2006 - 01.2015
- Responsible for the design, build, testing, installation, and support of software applications required for the deployment of the Meditech electronic medical record (EMR) system and other Clinical IT systems
- Serves as a leader with overall responsibility for software analysis and design, application/system installation, and implementation of assigned Meditech applications and other clinical IT systems
- Formulates system scope and design objectives through analysis and research to configure vendor-maintained systems or develop or modify in-house systems
IT Network Services Coordinator
Cable Bahamas
01.2001 - 01.2006
- Designing, implementing, and supporting residential and commercial services for Coralwave and Axel customer access solutions
- Coordinated infrastructure installation of fiber services and managed a network services team of 8 persons and a commercial call center
Education
Associate of Arts - Marketing
The College of The Bahamas
Nassau, Bahamas07.1993
Bachelor of Science - Business Administration
Capella University
Minneapolis07.2022
Master of Science - Business Administration
Capella University
Minneapolis12-2025
Skills
- Strategic Planning
- Team Leadership
- Project Management
- Jira
- Software Development Life Cycle
- Analytical Thinking Skills
- Decision making & judgment
- Issue resolution skills
- Negotiation
- Recruitment / human resources
- Financial management
Hobbies and Interests
- Reading
- Journaling
- Gardening
- Swimming
Timeline
Assistant Vice President Patient Finance
Doctors Hospital
01.2024 - Current
Assistant Vice President Electronic Health Care Integrations Information Technology
Doctors Hospital
01.2023 - 01.2024
Director, (Electronic Health Care) Meditech Expanse
Doctors Hospital
01.2022 - 01.2023
Director, IT
Doctors Hospital
01.2019 - 01.2022
Manager, IT
Doctors Hospital
01.2015 - 01.2019
Financial Analyst, IT
Doctors Hospital
01.2006 - 01.2015
IT Network Services Coordinator
Cable Bahamas
01.2001 - 01.2006
Associate of Arts - Marketing
The College of The Bahamas
Bachelor of Science - Business Administration
Capella University
Master of Science - Business Administration
Capella University
Similar Profiles
MADHURIMA NAIDUMADHURIMA NAIDU
Orthopedic-surgeon at Doctors HospitalOrthopedic-surgeon at Doctors Hospital
James FreitasJames Freitas
Registered Nurse, Preop at Doctors HospitalRegistered Nurse, Preop at Doctors Hospital
Katherine CastineirasKatherine Castineiras
Hospital Volunteer at Doctors HospitalHospital Volunteer at Doctors Hospital