Sangita Bakai
Manning,WA
Summary
Compassionate professional with solid experience in aged care and hospitality. Focused on enhancing client dignity through personal care assistance, safe mobility support, and medication management while ensuring a clean and safe environment.
Overview
11
11
years of professional experience
Work History
Assistant In Nursing
Bolton Clarke Greenwood
Normanhurst, Australia
06.2025 - 07.2026
- Administered medications per prescription and ensured accurate monitoring of intake.
- Facilitated safe client mobility by assisting with transitions in and out of bed, using mobility aids, and walking.
- Assisted with bathing, dressing, grooming, and toileting to enhance client dignity and comfort.
Personal Care Worker
Seventh Day Adventist Aged Care
Wahroonga, Australia
06.2025 - 07.2026
- Assisted with bathing, dressing, grooming, and toileting to enhance client's dignity and comfort.
- Facilitated safe mobility for clients, including bed transfers, use of mobility aids, and walking assistance.
- Administered medications per prescriptions and ensured proper usage monitoring.
Tour Manager
Sea Links Holidays Pvt. Ltd
Nagpokhari, Nepal
07.2023 - 12.2024
- Design, plan, and manage outbound tour packages.
- Coordinated supplier relationships to ensure seamless tour operations.
- Delivered exceptional customer service and managed client relationships to enhance satisfaction.
- Provided exceptional customer service and maintained client relationships to foster loyalty.
- Industry knowledge and professional development.
Senior Correspondence Officer
Rupse Holidays Pvt Ltd
Hattisar, Nepal
11.2021 - 03.2023
- Assisted customers with visa processing and air ticketing for domestic and international travel, and provided customized tour package options.
- Managed daily operations for travel arrangements and customer service inquiries.
- Coordinated logistics for group travel and hotel bookings efficiently.
- Handled calls and addressed customer queries and concerns to facilitate successful conversions.
- Developed training materials for new staff on company policies and procedures.
Senior Outbound Officer
Raintree Tours and Travels Pvt Ltd.
Jyatha, Nepal
01.2020 - 11.2021
- Directed and coordinated sales of tour products to enhance customer engagement.
- Processed visa applications to enable clients' international travel., Booked air tickets for domestic and international flights to meet customer needs. both Domestic and International and Serving the customized tour packages to pursue.
- Booked air tickets for domestic and international flights to meet customer needs.
Assistant Outbound Tour and Ticketing Manager
Gandaki Tours and Travels
Durbar Marg, Nepal
01.2018 - 01.2020
- Managed ticket sales and reservations for diverse travel packages.
- Coordinated schedules and availability for multiple travel routes.
- Assisted customers with inquiries and provided exceptional service.
- Coordinated with vendors to prepare budget and luxury tour products at competitive prices.
- Enhanced merchandising strategies to increase in-store product visibility.
Tour Officer
Blackeye Journeys Pvt Ltd.
Sundhara, Nepal
08.2015 - 01.2018
- Developed tour itineraries using knowledge of travel routes and destination sites to enhance client experiences.
- Coordinated travel itineraries and logistics for diverse customer groups.
- Managed daily operations to ensure efficient service delivery for clients.
- Developed strong relationships with local vendors and service providers.
- Compiled daily sales report to track performance metrics. and follow up the queries.
Education
Certificate IV - Ageing Support
Australian Community and Management College
05-2025
Bachelor of Travel & Tourism Management -
Nepal Academy of Tourism and Hotel Management
02-2016
Skills
- Personal care assistance
- Safe manual handling
- Mobility support
- Medication management
- Documentation and record keeping
- Effective communication and teamwork
- Time management skills
- Compassionate care
- First aid and CPR
Timeline
Assistant In Nursing
Bolton Clarke Greenwood
06.2025 - 07.2026
Personal Care Worker
Seventh Day Adventist Aged Care
06.2025 - 07.2026
Tour Manager
Sea Links Holidays Pvt. Ltd
07.2023 - 12.2024
Senior Correspondence Officer
Rupse Holidays Pvt Ltd
11.2021 - 03.2023
Senior Outbound Officer
Raintree Tours and Travels Pvt Ltd.
01.2020 - 11.2021
Assistant Outbound Tour and Ticketing Manager
Gandaki Tours and Travels
01.2018 - 01.2020
Tour Officer
Blackeye Journeys Pvt Ltd.
08.2015 - 01.2018
Bachelor of Travel & Tourism Management -
Nepal Academy of Tourism and Hotel Management
Certificate IV - Ageing Support
Australian Community and Management College