Santosh Dhakal
Mechanical Engineer
Kathmandu
Summary
Qualified Mechanical Engineer with extensive knowledge of engineering equipment and software. Committed to providing accurate work with eye for detail. Consistently commended for meeting stringent project deadlines under budget.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work History
Retail Sales Representative
Ampol retail pty ltd
sydney
11.2021 - 06.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Generated brand awareness and positive product impressions to increase sales.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
Service Engineer
CG Motocorp
kathmandu
06.2018 - 04.2019
- Developed, designed, deployed and integrated [Type] systems and networks.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Developed process improvements to increase reliability and equipment performance.
- Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
- Performed troubleshooting and repair for complex electrical equipment.
- Actualized strategic plans and managed equipment, lifecycles and processes.
- Conducted cost estimates and performed preventive maintenance [Type] items.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Dismantled defective machines and equipment and installed new or repaired parts.
Education
Science Education
New Horizon College
Butwal, Nepal 07.2012 - 06.2014
Bachelor of Mechanical Engineering - Mechanical Engineering
East West Institute of Technology
Bangalore , India 06.2014 - 07.2018
Master's - Information Technology
Victorian Institute of Technology
Sydney, Australia 11.2019 - 12.2021
Skills
Critical Thinking
Organization and Time Management
Teamwork and Collaboration
Multitasking Abilities
Microsoft applications proficiency
ANSYS Workbench
Thermodynamics
SolidWorks 3D models
Manufacturing process controls
FEA and failure analysis
CATIA V5
Quality assurance
Production line control
Energy management and control systems
Timeline
Retail Sales Representative
Ampol retail pty ltd
11.2021 - 06.2022
Master's - Information Technology
Victorian Institute of Technology
11.2019 - 12.2021
Service Engineer
CG Motocorp
06.2018 - 04.2019
Bachelor of Mechanical Engineering - Mechanical Engineering
East West Institute of Technology
06.2014 - 07.2018
Science Education
New Horizon College
07.2012 - 06.2014