Summary
Overview
Work History
Education
Accomplishments
Affiliations
Additional Information
Software
Interests
Timeline
Teacher
SAROJ BANIYA

SAROJ BANIYA

IT Professional | Digital Marketing
KATHMANDU

Summary

CAREER OBJECTIVES

To work in an organization with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow while fulfilling organizational goals.

Overview

31
31
years of professional experience
30
30
years of post-secondary education
3
3
Languages

Work History

IT MANAGER & CONSULTANT

SAMRAT Group of Companies
KATHMANDU
01.2013 - 09.2018
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Guided organizational technology strategy and roadmaps.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Assisted in development of long-term strategies to grow department and resources.
  • Digital Marketing
  • Managing the Website and Social Media Pages
  • SEO
  • Communicating with the Board of Directors
  • Develop strategic objectives and direction

ASSISTANT IT MANAGER

Explore Himalaya Travel & Adventure
KATHMANDU
01.2009 - 09.2017
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Supported implementation of warehouse management system software applications to enable centralized management of tasks.
  • Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.
  • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
  • Managing the Website, Social Media Pages
  • Monitoring employees’ computer use to ensure that they are following company policies regarding Internet usage or software installation
  • Worked with management to create a strategic plan for using new technologies to improve operations within the organization
  • Coordinating with other departments to ensure that they are using the latest technology tools

TEAM LEADER

Smartly Yours Pvt. Ltd
KATHMANDU
01.2021 - Current
  • Built strong relationships with customers through positive attitude and attentive response.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Coordinated weekly meetings for internal and external groups.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Develop strategic objectives and direction
  • Implement proposed plans
  • Budgeting and forecasting
  • Communication with clients
  • Monitoring and Supervision to the employees
  • Participated in cross-functional team-building activities.
  • Worked with colleagues to create prototypes for designs and training materials.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.

MANAGING DIRECTOR

Shubharmbha Group of Company Pvt. Ltd
KATHMANDU
11.2016 - 08.2019
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Prepared annual budgets with controls to prevent overages.
  • Established personnel performance metrics to encourage efforts toward common goals.
  • Documented processes and drafted SOPs to comply with regulations and company policies.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Monitored and coordinated workflows to optimize resources.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.

GENERAL MANAGER

TTA Nepal Group of Company
09.2017 - 02.2020
  • Prepared annual budgets with controls to prevent overages.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
  • Identified trends in customer marketplaces to develop valuable solutions.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Designed modern employee recognition program which boosted productivity and improved morale.

CEO

Sungabha Foodland
KATHMANDU
11.2016 - 08.2019
  • Increased company revenue through aggressive new market strategies.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.

IT MANAGER

Choice Hotels & Jai Mata Di
01.2013 - 02.2017
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Guided organizational technology strategy and roadmaps.
  • Oversaw daily performance of computer systems and immediately responded to issues to keep network up and running.
  • Coordinated technical training and personal development classes for staff members.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Oversaw IT department operations and training.
  • Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.

IT MANAGER

World Vision Tours & Travel P. Ltd
KATHMANDU
07.2013 - 01.2016
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Customized and repaired technology based on staff requests.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.

Education

High School Diploma -

Shree Bhairabi Higher Secondary School
Nuwakot, Nepal
02.1997 - 04.2008

Hotel Management

Ashirwad College
Samakhusi Kathmadu
06.2008 - 06.2010

Bachelor of Science - Computer And Information Sciences

Kuvempu University
Karnataka, India
09.2012 - 09.2015

BBS - Economics

Tribhuvan University
Kathmandu
02.2010 - 05.2020

MBA - Business Administration

Infrastructure University Kuala Lumpur (IUKL)
Malaysia
09.2019 - 02.2023

Accomplishments

  • Sathi Sishak Training – Nepal Red Cross Society on 2007 4 days Sathi Sishak
  • Sathi Sishak Counseling - Nepal Red Cross Society on 2007- 3 days Sathi Sishak Counseling
  • Russian – Nepali Exhibition of Photography on: Travelling in Nepal - 2012 Photography Competition
  • 8 Days International BootCamp – MasterPeace International – 2014 on Leadership, Teamwork and Communication Skill at Netherlands
  • Writing Winning Proposal – PATA NEPAL CHAPTER – 2014 - 2 days training in Kathmandu15-16 Jan, 2014
  • 2 Days training on “Modern Destination Marketing Management” - PSTA Nepal Chapter - 2014 in Kathmandu13 -14 Jan, 2014
  • 4 Days National BootCamp – MasterPeace International on Communication, Leadership, Team Work, Public Speaking, Motivation & social media in Kathmandu 2-5 Sep, 2013
  • INSTRUCTOR OF YOUTH & INFORMATION TECHNOLOGY - 2014 as an Instructor of Youth & Information Technology in Dhading 29-30, 2070
  • YOUTHS MOTIVATIONAL SPEAKER [From this campaign we reach in more than 10,000 Nepalese youths
  • (Positive Thinking, Personality Development, Leadership Development and Develop the Entrepreneurship Skills)
  • 5 Future Leaders 2014 – Santosh Shah Foundation
  • Crew Member of First RacingThePlanet International Ultra Marathon on 2011in Pokhara
  • 8 Days Inclusive Training and Capacity building workshops “International BootCamp – MasterPeace International – 2016” Leadership, Campaigning, Media and Social Entrepreneurship at Georgia
  • 2 Days Human Capital Development Workshop on Innovations &Leadership in Hospitality & Tourism on 8-9 Feb, 2016 in Radission Hotel Kathmandu Nepal
  • 2 Days Training of Trainers “ToT” from Management Association Nepal on 2-3 July, 2015 in Kathmandu Nepal.

Affiliations

  • Rotary International
  • Toastmasters
  • National Association of Social Workers

Additional Information

  • Sathi Sishak Training – Nepal Red Cross Society on 2007 4 days Sathi Sishak.
  • Sathi Sishak Counseling - Nepal Red Cross Society on 2007- 3 days Sathi Sishak Counseling.
  • Russian – Nepali Exhibition of Photography on: Travelling in Nepal - 2012 Photography Competition.
  • 8 Days International BootCamp – MasterPeace International – 2014 on Leadership, Teamwork and Communication Skill at Netherlands.
  • Writing Winning Proposal – PATA NEPAL CHAPTER – 2014 - 2 days training in Kathmandu15-16 Jan, 2014.
  • 2 Days training on “Modern Destination Marketing Management” - PSTA Nepal Chapter - 2014 in Kathmandu13 -14 Jan, 2014.
  • 4 Days National BootCamp – MasterPeace International on Communication, Leadership, Team Work, Public Speaking, Motivation & social media in Kathmandu 2-5 Sep, 2013.
  • INSTRUCTOR OF YOUTH & INFORMATION TECHNOLOGY - 2014 as an Instructor of Youth & Information Technology in Dhading 29-30, 2070.
  • YOUTHS MOTIVATIONAL SPEAKER [From this campaign we reach in more than 10,000 Nepalese youths. (Positive Thinking, Personality Development, Leadership Development and Develop the Entrepreneurship Skills).
  • 5 Future Leaders 2014 – Santosh Shah Foundation.
  • Crew Member of First RacingThePlanet International Ultra Marathon on 2011in Pokhara.
  • 8 Days Inclusive Training and Capacity building workshops “International BootCamp – MasterPeace International – 2016” Leadership, Campaigning, Media and Social Entrepreneurship at Georgia.
  • 2 Days Human Capital Development Workshop on Innovations &Leadership in Hospitality & Tourism on 8-9 Feb, 2016 in Radission Hotel Kathmandu Nepal.
  • 2 Days Training of Trainers “ToT” from Management Association Nepal on 2-3 July, 2015 in Kathmandu Nepal.
  • Program Coordinator of “National Youth Conference” since 2013 to till date which is signature program of Nepal Youth Council from 2013.
  • 3 Days Training on “Self-Employment Training Program for Young Entrepreneurs since 05/01/2066 to 07/01/2066.

VISITED COUNTRIES

  • Netherlands (3 times), Japan, Norway, Georgia, China, India, Dubai and many more.

REFERENCE

  • Mr. Mahendra Bahadur Pandey (Former Foreign Minister and Ambassador of Nepal to China) – Cell: 9851165214.
  • Mr. Ram Prasad Thapaliya, Secretary, Government of Nepal - Office of the Prime Minister and Council of Ministers – Cell: 9851243543
  • Mr. Anil Keshary Shah (Former CEO of Nabil Bank Limited) – Cell: 9851020203.
  • General Secretary of Dance Sports Association Nepal under National Sports Council since 30/01/2069 – 29/01/2073.

Software

Digital Marketing

Web Development

SEO

Graphics Designing

Event Management

Interests

IT

Digital Marketing

Event Management

Social Works

Lead the Team

Timeline

TEAM LEADER

Smartly Yours Pvt. Ltd
01.2021 - Current

MBA - Business Administration

Infrastructure University Kuala Lumpur (IUKL)
09.2019 - 02.2023

GENERAL MANAGER

TTA Nepal Group of Company
09.2017 - 02.2020

MANAGING DIRECTOR

Shubharmbha Group of Company Pvt. Ltd
11.2016 - 08.2019

CEO

Sungabha Foodland
11.2016 - 08.2019

IT MANAGER

World Vision Tours & Travel P. Ltd
07.2013 - 01.2016

IT MANAGER & CONSULTANT

SAMRAT Group of Companies
01.2013 - 09.2018

IT MANAGER

Choice Hotels & Jai Mata Di
01.2013 - 02.2017

Bachelor of Science - Computer And Information Sciences

Kuvempu University
09.2012 - 09.2015

BBS - Economics

Tribhuvan University
02.2010 - 05.2020

ASSISTANT IT MANAGER

Explore Himalaya Travel & Adventure
01.2009 - 09.2017

Hotel Management

Ashirwad College
06.2008 - 06.2010

High School Diploma -

Shree Bhairabi Higher Secondary School
02.1997 - 04.2008
SAROJ BANIYAIT Professional | Digital Marketing