Shadrach Major
Nassau
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
Work History
Passenger Service Agent
Nassau Flight Service
LPIA Airport Nassau Bahamas
10.2023 - Current
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Custodian
Graycliff Divines Lounge
LPIA Airport Nassau Bahamas
10.2020 - 09.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Cook
Atlantis
Nassau
02.2019 - 01.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Education
High School Diploma -
Doris Johnson Senior School
Prince Charles Dr, Nassau Bahamas06-2017
Skills
- Baggage handling
- VIP support
- Coordinating schedules
- Check-in procedures
- Multitasking
- Cash Handling
- Computer Literacy
- Telephone Etiquette
- Detail orientation
- Communication Skills
Timeline
Passenger Service Agent
Nassau Flight Service
10.2023 - Current
Custodian
Graycliff Divines Lounge
10.2020 - 09.2022
Cook
Atlantis
02.2019 - 01.2020
High School Diploma -
Doris Johnson Senior School