Toastmasters International
Youth Ministry Program (AWANA)
Sharmane A. Strachan
Nassau
Summary
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Skilled in customer service and technical expertise. Adept at identifying business needs and designing solutions for stakeholders. Successfully led the PMO team in managing projects of varying scales, aligning with corporate goals and objectives. Excels in developing efficient processes, ensuring high standards. Known for a collaborative approach and commitment to excellence.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Office Manager
Montague Medical Walk-In Clinic
2024 - Current
- Assessed processes and procedures, complying with HIPAA regulations.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Managed employees with various personalities and from different cultures for a local physician practice.
- Developed internal standards to minimize regulatory risks and liability across programs.
- Created reports, presentations and other materials for executive staff.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Program Manager/Manager of the PMO
Aliv
01.2022 - 2024
- Lead and Manage the Project Management Office Team.
- Ensure all projects are properly onboarded and divided amongst group.
- Ensure all members adhere to the Project/Product Life Cycle. Hold bi-weekly SCRUM Meetings for quick updates and overviews.
- Manage all escalated problems by Vendor, Divisions or Colleagues.
- Provide Support for all team members
IT Project Manager
Cable Bahamas
01.2020 - 01.2022
- Manage REV capital projects for varying divisions including but not limited to Engineering, IT, Customer Experience - from vision through support and operations management.
- Manage Aliv Go to Market Products from intake to production. Including major Promotions, for example: Back to School, Black Friday and Christmas.
- Co-Manage Fiber to the Home Launch for New Providence. Massive undertaking involving several International Vendors and Subject Matter Experts.
- Developed and utilized multiple industry-leading Project Management Tools for the Division. Ensure that these tools are updated frequently to ensure the most recent information is available for the sponsor or stakeholders.
- Execute projects for the best results for the client's experience. Major Successful Projects – IPTV Development throughout Major Islands, , FTTH builtout for Abaco, WiFi Mesh Technology, DigiTizing POS throughout company, and many many more.
IT Web Development Team Supervisor
Cable Bahamas
01.2018 - 01.2020
- Develop a new structure for Web Development Team
- Incorporate new procedures for support work flow
- Foster a Scrum Team environment on all projects
- Facilitate ongoing training for team.
IT Business Analyst
Cable Bahamas
2015 - 2018
- Assist with structuring BA Division to align with international standards
- Provide proper SWOT Analysis on new and existing systems throughout company and provide alternative means.
- Identifying Business needs for various departments
- Elicit and Analyse Project Requirements from Stakeholders
- Ensure that the SDLC Module is adhered to
- Work along with Director in selecting Vendors and ensure cost control
- Produce weekly project reports to Executives.
- Host bi-weekly meeting for ongoing departmental projects updates
- Ensure Cost Benefit Analysis and Return on Investment Financials are presented for major projects.
- Assist with development of UAT’s for projects before deployment
- Facilitate weekly Scrum Updates for DevOps Team
IT Training and Development
Cable Bahamas
2009 - 2015
- Re-wrote Training Material for Technical Support Team (Help Desk)
- Trained entire CSR Staff to Technical Help Desk Staff
- Continuous training of in office Applications.
- Continued Shadow support for staff.
- Assessed and reported on each staff member’s training.
- Cordinating and Orientation of all new Support Desk staff
- Training of all new technical support staff.
Education
Master Project Manager -
American Academy of Project Management (AAPM)
Colorado Springs, CO06.2022
MBA, Masters of Business Administration - Project Management
Edinburgh Napier University
Edinburg, Scotland07-2022
Certified International Project Manager - undefined
American Academy of Project Management (AAPM)
Colorado Springs, CO06.2021
Certificate - Business Analysis for Project Managers, Business Analysts
Florida Atlantic University – Executive Education
Boca Raton, Florida01-2018
Certificate – Advanced Business Process Modeling -
Florida Atlantic University
Boca Raton, Forida01-2017
Supervisor, Leadership and Mentoring Training -
National Center For Technology And Innovation (NCTI) - Cable Bahamas
01-2009
Skills
- Stakeholder requirements analysis
- Business case feasibility analysis
- Risk assessment and management
- User acceptance planning, testing, and documentation
- Agile methodology experience
- Results-driven mindset
- Time Management and Organizational skills
- Excellent Communication Skills
- Robust team engagement
Affiliations
- Vice President of Education/ President/Area Governor
- Responsible for providing and maintaining apositive environment and the programs through which members can learn and grow.
- Managing both Club and individual goal-assisting each member achieve his educational goals
- Coordination of the club mentoring program
- Manage the needs of Clubs, reporting to the Division Governor and District.
LEADERSHIP EXPERIENCE
- 2022 – 2024 Aliv Program Manager/ Manager – Project Management Office
- 2020 – 2022 IT Project Manager and Team Lead
- 2018 – 2020 IT Supervisor – Managed Web Development Team
- 2014 – 2015 Toastmasters Area Governor – Area 92 – Division I – District 47
- 2006 – 2018 Youth Leader/Counselor Word of Life and AWANA Programs at Grace Community Church
- 2007 – 2011 ATRT – Shift Supervisor for Cable Bahamas Ltd. Support Desk
Certification
Project Management
- Certified International Project Manager, AAPM - 2021
- Master Project Manager, AAPM - 2022
Business Analytics
- Business Analytics Project Managers, FAU - 2019
- Advanced Business Process Modeling for Business Analysts, FAU - 2019
Toastmasters International
- Distinguish Toastmaster, D47 - 2017
Interests
Timeline
Program Manager/Manager of the PMO
Aliv
01.2022 - 2024
IT Project Manager
Cable Bahamas
01.2020 - 01.2022
IT Web Development Team Supervisor
Cable Bahamas
01.2018 - 01.2020
Certified International Project Manager - undefined
American Academy of Project Management (AAPM)
Medical Office Manager
Montague Medical Walk-In Clinic
2024 - Current
IT Business Analyst
Cable Bahamas
2015 - 2018
IT Training and Development
Cable Bahamas
2009 - 2015
Master Project Manager -
American Academy of Project Management (AAPM)
MBA, Masters of Business Administration - Project Management
Edinburgh Napier University
Certificate - Business Analysis for Project Managers, Business Analysts
Florida Atlantic University – Executive Education
Certificate – Advanced Business Process Modeling -
Florida Atlantic University
Supervisor, Leadership and Mentoring Training -
National Center For Technology And Innovation (NCTI) - Cable Bahamas
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