ANIL WAGLE
SA
Summary
Results-driven Web Developer with a strong background in front-end and back-end development, API integration, and SEO optimization. Proven expertise in managing complex projects, resolving technical issues, and enhancing user experience to drive business growth. Adept at using modern technologies such as React, HubSpot CMS, and WordPress to create responsive, high-performing websites. Experienced in system administration, technical support, and customer experience management. A collaborative problem-solver with a track record of boosting productivity, streamlining processes, and delivering measurable business outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Web Designer/Developer
So Cloudy
Adelaide , SA
10.2023 - 11.2024
- Company Overview: Lock Supplies SA
- Designed and maintained 15+ responsive, SEO-optimized WordPress websites, improving site traffic by 20%
- Resolved 100+ technical issues, including plugin conflicts and migrations, with a 80% success rate in the first 4 months
- Developed and integrated APIs for Zoho CRM, ServiceM8, and Webflow, boosting user productivity by 10%
- Streamlined custom-coded websites, enhancing performance and user experience in 5 months
- Monitored user behavior via Google Analytics, delivering insights that drove 15% business growth
- Enhanced security by implementing data recovery solutions, reducing potential downtime and data loss by 30%
- Developed wireframes and user flows for web applications.
- Installed, configured, and updated WordPress core software as well as plugins and themes in order to maintain security and compatibility with the latest version of WordPress.
- Resolved cross-browser compatibility issues related to styling elements correctly across different browsers.
Web Developer
Kingdom
Adelaide , SA
03.2022 - 07.2022
- Transformed 100% of Figma designs into fully responsive web pages using HubSpot CMS, React, and Bootstrap, enhancing user experience across devices
- Developed 30+ reusable React components, boosting Single Page Application (SPA) performance by 40% and reducing load times
- Led HubSpot API integrations, increasing MQL to SQL conversion rates by 70%, significantly improving lead qualification efficiency
- Improved SEO by resolving common errors and implementing best practices, driving CTR from 60% to 95%
- Conducted monthly audits to identify design bottlenecks, managed 100+ tasks in ClickUp, and prioritized solutions to meet critical business objectives
- Developed web applications using HTML, CSS, JavaScript and JQuery.
- Managed source control systems like Git or Subversion when working on collaborative teams building out complex react applications.
Pharmacy Assistant
Chemist Warehouse
Morphett Vale
03.2022 - 07.2022
- Increased seasonal sales by 25% through targeted merchandising and promotional strategies
- Integrated 15+ APIs with Axios and tested them via Postman, enhancing API performance and security, leading to 20%
- Collaborated with suppliers to optimize inventory, reducing waste by 40% and ensuring consistent stock availability
- Oversaw point-of-sale (POS) systems, achieving 100% invoice accuracy and seamless stock tracking across all channels
- Streamlined stock management processes, leading to a 15% reduction in restocking delays
- Ensured zero stock discrepancies by implementing robust inventory control measures and audits
- Enhanced customer experience during peak seasons, resulting in a 20% boost in repeat customer purchases
- Resolved customer complaints promptly in a professional manner.
Web Developer
Healthier Tastier Foods
Sydney , NSW
03.2020 - 12.2020
- Developed web applications using HTML, CSS, JavaScript, and JQuery, enhancing user experience.
- Managed eCommerce platforms, optimising inventory to reduce stockouts by 30% and regularly updating content to improve visibility
- Maintained updates on all modules within NetSuite including Financials, Order Management, CRM and eCommerce applications.
- Established an online presence by creating website content, managing ecommerce platform.
- Updated company's ecommerce platform regularly with new or modified content as needed.
- Increased eCommerce traffic by 45% and sales by 30% through SEO, SEM, and analytics-driven strategies
Service Help Desk Agent
SOS Recruitment
Sydney, NSW
01.2019 - 08.2019
- Managed over 80+ support desk requests weekly via Jira, maintaining 95% SLA compliance
- Administered Active Directory for 100+ staff accounts, handling access permissions and resolving password issues within 24 hours on average
- Conducted network troubleshooting using Ping, Tracert, and Nslookup, reducing downtime by 30%
- Recovered critical data in 95% of cases, minimizing business disruption during incidents
- Implemented patches and software updates across 100+ systems, enhancing security and reducing vulnerabilities by 40%
- Ensured system reliability with a 90% uptime rate through proactive updates and maintenance
- Provided first-level technical support to customers with IT related issues.
- Tracked ticket statuses using a ticketing system and updated customers accordingly.
- Collaborated with IT team members to identify system requirements and resolve problems.
Education
Diploma/Advanced Diploma - Leadership Management
Australian Ideal College
12.2024
Master of Information Technology -
Charles Sturt University
09.2018
Bachelor of Information Technology -
Kantipur City College
07.2016
Skills
- Web Development (HTML, CSS, JavaScript, React)
- API Integration and Development
- WordPress and HubSpot CMS Management
- SEO Optimization and Analytics
- Google Analytics and Data Insights
- Network Troubleshooting and System Administration
- Active Directory Management
- Project Management (Jira, ClickUp)
- Technical Support and Help Desk Operations
- E-commerce and POS System Management
- Customer Experience Enhancement
- Problem-Solving and Process Optimization
Certification
- UX Foundations: Prototyping, LinkedIn, 07/01/23
- HubSpot CMS for Developers, HubSpot Academy, 03/01/23
- Learning React JS, LinkedIn, 09/01/21
- Python Data Structures and Algorithms, LinkedIn, 08/01/21
- Microsoft Certified: Azure Fundamentals, Microsoft, 07/01/21
- Lean Six Sigma Yellow Belt, Anexas Europe, 07/01/21
References
Available upon request.
Timeline
Web Designer/Developer
So Cloudy
10.2023 - 11.2024
Web Developer
Kingdom
03.2022 - 07.2022
Pharmacy Assistant
Chemist Warehouse
03.2022 - 07.2022
Web Developer
Healthier Tastier Foods
03.2020 - 12.2020
Service Help Desk Agent
SOS Recruitment
01.2019 - 08.2019
Diploma/Advanced Diploma - Leadership Management
Australian Ideal College
Master of Information Technology -
Charles Sturt University
Bachelor of Information Technology -
Kantipur City College
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