Smriti Acharya
Budhanilkantha
Summary
Dynamic professional with a proven track record at the World Social Forum, adept in communication and analytical thinking. Excelled at fostering team efficiency and spearheading process improvements. Skilled in Microsoft Office and cultural competency, consistently delivering solutions that enhance team collaboration and client satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fellowship for Climate Action
British Council, Association Of Youth Organization
11.2023 - 11.2023
- Networked and built a strong presence with peers to facilitate professional relationships.
- Researched and analyzed data on local environmental concerns, informing strategic planning for prospects.
- Collaborated with interdisciplinary teams to address intersectional issues related to climate change.
Training and Planning Officer
STEM Karyashala Pvt. Ltd.
06.2023 - 11.2023
- Involvement in planning training related to mental awareness for children.
- Generate data regarding mental awareness, focusing on documentation and reporting.
Co-Coordinator
Nepal Organizing Committee, World Social Forum
02.2024 - 02.2024
- Implemented creative problem-solving strategies in response to unforeseen challenges or obstacles during events.
- Improved team efficiency by streamlining communication and implementing best practices in task management.
- Collaborated with cross-functional teams to identify opportunities for process improvement and implement solutions
Research Assistant
Nepal Institute Of Research And Communication
11.2022 - 12.2022
- Conducted community-level research in Banke district, gathering and analyzing data to inform research initiatives.
- Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
- Collected research data through surveys, effective communication, and leading focus groups.
Intern Psychologist
Rhythm Neuro Psychiatry Hospital & Research Center
06.2022 - 06.2022
- Collected case histories covering personal, work, and social details for permanent records.
- Shadowed experienced clinicians to gain in-depth knowledge of treatment, diagnosis, and assessment techniques.
- Observed service delivery for cases involving specific problems and broadly disordered behavior.
Customer Service Representative
Daraz Nepal
10.2021 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Program Management Assistant
Tribhuvan University
03.2021 - 03.2021
- Contributed to managing a 4-day program, ensuring smooth execution and coordination.
- Implemented a streamlined reporting system that enhanced communication among stakeholders and improved overall transparency.
- Ensured adherence to regulatory guidelines and compliance standards throughout all phases of the program lifecycle.
Caregiver and Information Collector
Manab Sewa Ashram
12.2019 - 03.2020
- Provided care and support to homeless elders and children, fostering a safe and nurturing environment.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the elder's personal space.
Data Entry & Client Support
Himalayan Climate Initiative (HCI)
12.2018 - 03.2019
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Delivered personalized client support, leading to higher overall satisfaction rates and repeat business.
Education
Bachelors In Psychology And Social Work - Psychology, Social Work
Golden Gate International College
Kathmandu High School - Business
Trinity International College
Kathmandu 08.2019
Skills
- Team motivation
- Communication Skills
- Cultural Competency
- Computer Literate
- Customer Service
- Teamwork and Collaboration
- Microsoft Office
- Analytical Thinking
- Data Entry
Certification
- Social Science Research Course - Dec 26,2021 -Jan 3 2022
Languages
Nepali
Native language
English
Advanced
C1
Hindi
Intermediate
B1
Japanese
Beginner
A1
Timeline
Co-Coordinator
Nepal Organizing Committee, World Social Forum
02.2024 - 02.2024
Fellowship for Climate Action
British Council, Association Of Youth Organization
11.2023 - 11.2023
Training and Planning Officer
STEM Karyashala Pvt. Ltd.
06.2023 - 11.2023
Research Assistant
Nepal Institute Of Research And Communication
11.2022 - 12.2022
Intern Psychologist
Rhythm Neuro Psychiatry Hospital & Research Center
06.2022 - 06.2022
Customer Service Representative
Daraz Nepal
10.2021 - 11.2021
Program Management Assistant
Tribhuvan University
03.2021 - 03.2021
Caregiver and Information Collector
Manab Sewa Ashram
12.2019 - 03.2020
Data Entry & Client Support
Himalayan Climate Initiative (HCI)
12.2018 - 03.2019
Bachelors In Psychology And Social Work - Psychology, Social Work
Golden Gate International College
High School - Business
Trinity International College
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