Aswastha Katwal
Summary
Dedicated and detail-oriented cashier with multiple years of experience in retail and customer service. Proven ability to manage transactions accurately and efficiently while maintaining excellent customer service. Seeking to contribute strong work ethic and attention to detail in a dynamic retail environment.
Overview
4
4
years of professional experience
Work History
Cashier
BIG MART SUPERMARKET
09.2024 - 02.2025
- Supported store operations by managing the register during peak hours.
- Assisted in restocking shelves and maintaining merchandise displays.
- Handled returns and exchanges according to store policies.
- Provided product recommendations and upsold items to customers.
Cashier
MINI ASAN SUPERMARKET
07.2023 - 07.2024
- Greet and assist customers in a friendly and efficient manner.
- Processed cash, credit, and mobile payments for over 100 customers daily.
- Ensured accuracy in transactions and issued receipts or change as needed.
- Assisted in resolving customer inquiries and complaints politely and professionally.
- Maintained a clean and organized checkout area.
- Balanced cash drawers at the beginning and end of shifts.
Cashier
BHATBHATTENI SUPERMARKET
03.2022 - 04.2023
- Greet and assist customers in a friendly and efficient manner.
- Processed cash, credit, and mobile payments for over 100 customers daily.
- Ensured accuracy in transactions and issued receipts or change as needed.
- Assisted in resolving customer inquiries and complaints politely and professionally.
- Maintained a clean and organized checkout area.
- Balanced cash drawers at the beginning and end of shifts.
Customer Service & Cashier
RELIANCE FINANCE
01.2021 - 02.2022
- Delivered friendly, efficient customer service at checkout and on the shop floor.
- Handled cash, EFTPOS transactions, refunds, and returns with accuracy.
- Promoted special offers and loyalty programs to enhance customer experience.
- Supported store operations by managing the register during peak hours.
- Assisted in restocking shelves and maintaining merchandise displays.
- Handled returns and exchanges according to store policies.
- Provided product recommendations and upsold items to customers.
Education
MSC - management
BPP University
Bachelor - Humanities and Social Sciences (BSW), major in Psychology
TRITON INTERNATIONAL COLLEGE, Tribhuwan University
01.2021
+2 Level - undefined
Ambition College
Kathmandu01.2017
SLC - undefined
AIMS INTERNATIONAL ACADEMY
01.2015
Skills
- Customer Service: Skilled in ensuring customer satisfaction through clear communication, attentiveness, and a friendly demeanor
- Teamwork: Ability to work collaboratively in high-pressure environments, meeting deadlines and achieving targets
- Efficiency: Ability to manage time effectively, ensuring orders and tasks are completed promptly
- Technical and Operational Skills: Experienced in handling cash transactions and operating POS systems
References
Available Upon Request
Timeline
Cashier
BIG MART SUPERMARKET
09.2024 - 02.2025
Cashier
MINI ASAN SUPERMARKET
07.2023 - 07.2024
Cashier
BHATBHATTENI SUPERMARKET
03.2022 - 04.2023
Customer Service & Cashier
RELIANCE FINANCE
01.2021 - 02.2022
MSC - management
BPP University
Bachelor - Humanities and Social Sciences (BSW), major in Psychology
TRITON INTERNATIONAL COLLEGE, Tribhuwan University
+2 Level - undefined
Ambition College
SLC - undefined
AIMS INTERNATIONAL ACADEMY
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