SONU KUMARI BALAMPAKI
SIRAHA
Summary
Client-driven Lash and Nail Technician performs services to help clients achieve desired looks. Patient and engaging with great customer service skills. Educates clients on lash and Nail aftercare and promotes additional services to boost sales opportunities.
Overview
4
4
years of professional experience
Work History
Eyelash Extension and Nail Technician
J'Mona Lashes & Nails
05.2023 - Current
- Applied permanent lashes individually to each natural lash with brush on lash adhesive to create illusion of long, full lashes.
- Sought professional training and applied newest methods of eyelash extension application.
- Listened to client preferences for effect created by eyelash extensions and suggested best-suited products.
- Recommended flattering style and color of eyelashes to enhance client's natural appearance.
- Promoted upsell products to clients, leading to average 10% revenue increase per session.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Utilized specialized tools and techniques to restore natural nails and create unique nail art.
- Practiced highest standards of sanitation and sterilization of salon equipment.
Hostess
Vero Cafe
06.2022 - 04.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Beautician
Sasa Beauty Parlor
12.2019 - 04.2022
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Applied makeup to clients for special occasions to meet requirements.
- Educated clients on proper skin care techniques and ideal products suitable to needs.
- Developed new techniques to improve appearance of customer and provide different looks.
Education
High School Diploma -
MITHILA VIDYA MANDIR
Mirchaiya, Nepal08.2018
Skills
- Familiarity with Hair Relaxers
- Interdisciplinary Care
- Educating Clients
- Customer Experience
- Eyelash Treatments
- Client Needs Assessment
- Makeup Artistry
Languages
Nepali
Native language
Arabic
Upper intermediate
B2
English
Upper intermediate
B2
Hindi
Proficient
C2
Additional Information
Passport Number: 12205303
Nationality : Nepali
Place of Birth : Siraha, Nepal
Date of Birth : January 2, 2002
Timeline
Eyelash Extension and Nail Technician
J'Mona Lashes & Nails
05.2023 - Current
Hostess
Vero Cafe
06.2022 - 04.2023
Beautician
Sasa Beauty Parlor
12.2019 - 04.2022
High School Diploma -
MITHILA VIDYA MANDIR
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