SUBHRANSHU CHHETRI
Birgunj,P2
Summary
Dynamic customer support professional with experience at Vianet Communication, excelling in technical troubleshooting and fostering team collaboration. Recognized for enhancing customer satisfaction through effective problem-solving and innovative solutions. Proven ability to maintain a positive work environment while delivering exceptional service and support.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2029
2029
years of post-secondary education
Work History
Customer support & L1 support but'n get experience
With vianet communication but not done the officially done under the brother commano
birgunj , Madesh
07.2023 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Customer support & L1 support but'n get experience
With vianet communication but not done the officially done under the brother commano
birgunj , Madesh
07.2023 - 09.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
+2 From NATIONAL ACADEMY CAMPUS
Birgunj , Madesh BIM( BACHELOR OF INFORMATION IN MANAGEMENT) - Management Information Systems
Birgunj Public College (BPC) Bachelor Running 3rd Year
Birgunj , Madesh 07.2022 - 07.2025
Skills
- Technical support
- Troubleshooting skills
- Customer service
- Team collaboration
- Problem solving
- Maintenance & repair
- Troubleshooting
- Technical troubleshooting
Languages
English, Nepali
First Language
Nepali
Proficient (C2)
C2
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Customer support & L1 support but'n get experience
With vianet communication but not done the officially done under the brother commano
07.2023 - 09.2023
Customer support & L1 support but'n get experience
With vianet communication but not done the officially done under the brother commano
07.2023 - 09.2023
BIM( BACHELOR OF INFORMATION IN MANAGEMENT) - Management Information Systems
Birgunj Public College (BPC) Bachelor Running 3rd Year
07.2022 - 07.2025
+2 From NATIONAL ACADEMY CAMPUS
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