Subodh Dhakal

• Collaborated with cross-functional teams (including external suppliers Oceasoft and Accenture) to ensure the successful execution of crucial initiatives.
• Member of Agile delivery team responsible for operation and maintenance of novoFMS system, testing, validating and verifying new releases including timely updates of system specific guides and SOP (Standard Operating Procedure) documents.
• Actively contributed to the ongoing success of team by sharing knowledge, insights, and best practices during regular meetings and collaborative working sessions.
• Participated in regular training sessions and workshops to stay updated on industry best practices and emerging technologies relevant to job function.
• Demonstrated excellent problem-solving skills when faced with unexpected challenges, devising innovative solutions that minimized negative impacts on project timelines or budgets.
• Collaborate with the QA team to define test cases and assist with testing efforts in HP ALM (TIMS) for new features released by vendor Oceasoft.
• Performed ITSM (incident, problem and change management) activities including handling of deviations (both major and minor).
• Lead to the successful execution of projects like SRV implementation and Biotool. Also, a core member of novoFMS NNI project.
• Assisted in periodic system evaluation, IT Risk Assessments and actively contributed in maintaining knowledge-base for team members.
• Responsible for access management for novoFMS, creating service accounts, onsite implementation support including active participation in both internal and external audits. Also, responsible for onboarding and training of new members to the team.
• Assisted sites on purchase, installation and configuration of various facility monitoring devices.
• Part of various network migration projects including monitoring of servers during an upgrade executed by Accenture.
• Worked closely with the project team and multiple stakeholders to ensure that requirements were understood and deliverables aligned with long-term business objectives, while also collaborating with business stakeholders to determine the application roadmap.

• Performed compliance related that included periodic system evaluation and testing of new features and functionalities.
• Drafting new SOP (Standard Operating Procedure) and system specific guide documents for various site areas.
• Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
• Assisted system managers on performing IT Risk Assessment for new systems.
• Performed onboarding of external consultants and drafted and managed site specific contracts.
• Supported various sites with incident management, problem management and change management activities.
• Actively participated in strategic planning meetings, contributing valuable input towards team and department objectives.
• Established strong relationships with key stakeholders, fostering a collaborative environment conducive to achieving shared goals.

• GPA of 2.93
• Research Project (8th Semester) - Aadhar Based Biometric Voting System: Develop an Aadhar based voting system with the aid of biometric device to make the present election system in India more secured
• Computer Graphics Project (6th Semester) - A simple game developed for computer graphics project with the title 'Shoot The Rings' where balls were shot to clear the upcoming obstacles.

Percentage: 76%

Percentage: 78.13%