Dancing
Suhana Adhikari
Loan Processing Officer
Gothatar, Kathmandu,P3
Summary
Diligent and resourceful financial professional skilled in client relations and loan product recommendations. Highly responsive to delivery of services and focused on customer relationship building. Achieves compliance with company policies and regulations in carrying out job functions. A bright, talented and ambitious person with a strong technical background who possesses self-discipline and the ability to work with the minimum supervision. Able to take responsibilities in an organization to ensure that my quality solutions meet organizational objectives. Possessing a good team spirit, and having the ability to meet deadlines.
Overview
4
4
Languages
5
5
Certifications
18
18
years of post-secondary education
4
4
years of professional experience
Work History
Digital Marketing Intern
TechCare Softwares and Research Center
Kathmandu, Kathmandu
10.2020 - Current
- Administered marketing calendar and posted new content to coincide with new product and service releases.
- Created and presented pitch materials, including proposals and presentations.
- Spearheaded client meetings to determine project needs and professional requirements and identify correct course of action enhance client success.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
- Increased customer engagement through social media.
Loan Processing Assistant
Outsolu Nepal
Lalitpur, Nepal
07.2019 - Current
- Set up and completed loan submission packages.
- Monitored key dates to obtain information by deadlines.
- Reviewed financial statements and contacted institutions and customers to clarify details.
- Assembled important paperwork and disclosures for borrower.
- Communicated with customers daily to request information and complete paperwork.
- Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Assessed loan compliance to meet mortgage lending laws and regulations.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Communicated acceptance or rejection to applicants via mail, email, telephone or personal consultations.
- Verified credit histories, personal references and employment backgrounds for each applicant.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
Marketing Assistant
Kathmandu Capital Limited
Kathmandu, Nepal
10.2017 - 07.2019
- Designed and presented social media campaign ideas.
- Created unique and engaging content for range of social media platforms including Pinterest, FaceBook and Instagram.
- Collaborated with team members to help expand marketing channels.
- Performed market analysis and researched latest trends.
- Consulted with product development teams to enhance products based on customer data.
- Planned and executed internal and external events.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Managed efficient workflow between staff by effectively coordinating documents, communication and creative materials.
IT Intern
Nepal Bank Limited
Kathmandu, Nepal
04.2017 - 07.2017
- Identified and solved technical issues using variety of diagnostic tools and tactics.
- Loaded software, granted permissions and configured hardware for employees as part of onboarding process.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
- Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
- Handled computer system troubleshooting and provided technical support to entire team for computer operations.
- Performed tests of functionality, security and performance of different workstations and devices.
Education
School Leaving Certificate -
Nobel Academy Higher Secondary School
New Baneshwor, Kathmandu 01.2000 - 06.2011
+2 Higher Secondary Education Board - Management
The Times International Higher Secondary School
Charkhal, Dillibazar, Kathmandu 07.2011 - 10.2013
Bachelors in Information Management - Information Management
College Of Applied Business
Gangahity, Kathmandu 11.2013 - 09.2017
IELTS -
International English Language Testing System
Skills
Customer Relationship Management (CRM)
undefinedAffiliations
Team member of Nepal Scout
Certification
Data Science affiliated to IBM
Interests
Trekking
Football
Exploring New Places
Reading Books Watching Documentaries
Additional Information
Dipendra Prasad Poudel (Managing Director at TechCare Softwares and Research Center)
- Mailfordipendra@gmail.com
- +977- 9865998844
Bishnu Adhikari (Head of Digital Marketing at TechCare Softwares and Research Center)
- Bsh.adh32@gmail.com
- +977- 9823034289
Shubhechccha Shrestha (Managing Director at Outsolu Nepal)
- Shubi@outsolu.com
- +977-9801087831
Timeline
Workshop on Work Together Any Where
12-2020
Digital Marketing Intern
TechCare Softwares and Research Center
10.2020 - Current
Data Science affiliated to IBM
10-2020
Professional Emails in English affiliated Georgia Institute of Technology Georgia Institute of TechnologyGeorgia Institute of Technology Georgia Institute of Technology
10-2020
Marketing in Digital World affiliated University of Illinois at Urbana- Champaign
10-2020
Loan Processing Assistant
Outsolu Nepal
07.2019 - Current
Marketing Assistant
Kathmandu Capital Limited
10.2017 - 07.2019
IT Intern
Nepal Bank Limited
04.2017 - 07.2017
Bachelors in Information Management - Information Management
College Of Applied Business
11.2013 - 09.2017
+2 Higher Secondary Education Board - Management
The Times International Higher Secondary School
07.2011 - 10.2013
Graphic Designing at Soft-Tech Computer Institution
04-2011
School Leaving Certificate -
Nobel Academy Higher Secondary School
01.2000 - 06.2011
IELTS -
International English Language Testing System
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