Sujan Acharya
Kapan
Summary
Proven leader with a track record of enhancing guest satisfaction at Lord Palace And Banquet. Leveraged exceptional leadership and team collaboration skills to train staff, ensuring top-notch service and meticulous attention to detail. Expert in staff scheduling and task delegation, significantly boosting efficiency and performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Worked as a Service Captain
Lord Palace And Banquet
Tokha,Kathmandu
01.2023 - 03.2024
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Trained new team members on proper serving etiquette, fostering a professional atmosphere that impressed guests.
- Ensured timely delivery of food and beverage orders, maintaining a high level of accuracy and presentation quality.
- Coordinated closely with kitchen staff to ensure accurate allergy accommodations and special requests.
- Maintained immaculate dining area appearance by enforcing strict cleanliness guidelines among staff members.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Monitored food inventory and supplies to prevent waste.
Education
Bachlor Running Now (BBS) - Management (Business Studies)
Reliance International Academy
Saraswotinagar,Chabahil2023
Skills
- Strong decision-making
- Exceptional leadership
- Guest satisfaction tracking
- Team Management
- Staff Scheduling
- Task Delegation
- Team Collaboration
Certification
- has bike licence and can ride smoothly
Additional Information
- Fast learner
- Friendly attitude
- Leadership quality
- Good communication skill and has positive vibe
- Hardworker and helful
- Ability to work with team as well as individually
- Self motivated and self confident
- Dedication towards work assigned
- Energetic and ambitious
Languages
English, Hindi
Native language
Nepali
Proficient
C2
Timeline
Worked as a Service Captain
Lord Palace And Banquet
01.2023 - 03.2024
Bachlor Running Now (BBS) - Management (Business Studies)
Reliance International Academy