Sunil Kumar Mahato
Mahottari
Overview
3
3
years of professional experience
Work History
Records Manager
Bhawani Tours And Travels
06.2024 - Current
- Streamlined records retrieval processes, reducing time spent searching for information.
- Maintained strict compliance with federal, state, and industry-specific record retention requirements through thorough monitoring and reporting processes.
- Established a secure document destruction process, safeguarding sensitive information from unauthorized access.
- Developed comprehensive training programs to improve team productivity and ensure compliance with regulations.
Warehouse-team-leader
Advanced Energy Industries
04.2022 - 04.2024
- Supervised warehouse operations by managing employees during shifts.
- Maximized storage capacity by designing strategic warehouse layouts that facilitated optimal use of available space.
- Adhered to industry best practices for warehousing, material handling, and documentation.
- Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality, and safety.
Salesperson
Bhatbhateni Supermarket
10.2021 - 03.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Customer Service Representative
North American Web LLC
07.2021 - 11.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Bachelor of Business Studies - Business Economics
Birgunj Public Collage
Birgunj, Nepal2024
+2 - Business
St Lawrence Secondary School
Kathmandu 2021
SLC -
Monastic Secondary Boarding English School
Janakpur 2019
Skills
- Software Implementation
- Legal Research
- Audit preparation
- Business Analysis
Languages
Nepali
Native language
English
Proficient
C2
Malay
Upper intermediate
B2
Hindi
Proficient
C2
Timeline
Records Manager
Bhawani Tours And Travels
06.2024 - Current
Warehouse-team-leader
Advanced Energy Industries
04.2022 - 04.2024
Salesperson
Bhatbhateni Supermarket
10.2021 - 03.2022
Customer Service Representative
North American Web LLC
07.2021 - 11.2021
Bachelor of Business Studies - Business Economics
Birgunj Public Collage
+2 - Business
St Lawrence Secondary School
SLC -
Monastic Secondary Boarding English School
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