SURAJ THAPA

Coffee Knowledge : Understanding of varieties of coffee beans , calibrate and extraction.

Latte Art: Ability to steam smooth foam of milk make different art form

and serve guest on high pressure environment

Multitasking:Ability to work under pressure , work on order taking and order making,,work in different shift when needed.

Preparing and served on average 300+ hot and cold beverage while maintaining bar.

Created speciality drinks according to exact customer requests and preferences.

Made and served high-volume beverages with speed, quality and consistency,

Built and nurtured customer loyalty by remembering personal preferences.

Provided welcoming atmosphere to customers, promoting return visits.

Produced high-volume coffee orders quickly and accurately, meeting customer demand.

Maintained and operated espresso machines, blenders and commercial coffee brewers.

Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.

• Managed multiple tables simultaneously to enhance service efficiency during peak hours.
• Monitored inventory levels and replenished supplies, ensuring diners had consistent access to menu items.
• Collaborated with waitstaff during busy periods to uphold service standards across all tables.
• Improved customer satisfaction by attentively listening to and addressing dietary needs and preferences.
• Maintained a clean, hygienic dining area for an enjoyable eating experience.
• Warmly greeted guests upon arrival to create a welcoming atmosphere.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.