Swikriti Thapa
UAE
Summary
Reliable professional with a strong foundation in customer service, hospitality, and education support. Proven track record of managing customer interactions effectively while maintaining high satisfaction rates. Available to leverage skills in communication and adaptability to enhance team performance.
Overview
5
5
years of professional experience
Work History
Teaching Assistant
International School
08.2025 - Current
- Provided individualized support to students requiring additional assistance during lessons.
- Assisted class teacher in delivering engaging lessons and facilitating student activities.
- Oversaw classroom activities independently during teacher's absence.
- Prepared instructional materials and maintained organized records to streamline classroom operations.
Barista & Cashier
The Burger House & Crunchy Fried Chicken
03.2024 - 09.2024
- Processed customer orders and prepared drinks with attention to detail and speed.
- Managed cash and card transactions, ensuring accuracy in balance.
- Maintained cleanliness of counter and adhered to food hygiene standards consistently.
Sales & Business Owner
Self-Employed
01.2022 - 01.2024
- Managed small business — sourced products, sold to customers, and handled stock and payments.
- Promoted products on social media, increasing online customer engagement.
- Communicated with customers and resolved issues effectively.
Room Attendant
Hotel Yatri Suites & Spa
Kathmandu
01.2021 - 01.2024
- Cleaned and prepared guest rooms to ensure high standard of guest satisfaction.
- Addressed guest requests promptly to enhance overall guest experience.
- Restocked supplies and adhered to housekeeping checklists to maintain operational efficiency.
Education
Nail Art & Beauty – Vocational Certificate -
Professional Training Institute
Nepal01-2024
Higher Secondary Certificate (10+2) - Business Management
Kuleshwor Awas Higher Secondary School
Kathmandu, Nepal01-2022
Skills
- Lesson Planning
- Classroom Support
- Customer Service
- Communication
- Teamwork
- Adaptability
- Attention to Detail
- Problem Solving
- Time Management
- Google Workspace
- Microsoft Office
- Admin & Data Entry
Personal Information
- Date of Birth: 04/07/06
- Nationality: Nepalese
Languages
- Nepali
- Hindi
- English
Timeline
Teaching Assistant
International School
08.2025 - Current
Barista & Cashier
The Burger House & Crunchy Fried Chicken
03.2024 - 09.2024
Sales & Business Owner
Self-Employed
01.2022 - 01.2024
Room Attendant
Hotel Yatri Suites & Spa
01.2021 - 01.2024
Nail Art & Beauty – Vocational Certificate -
Professional Training Institute
Higher Secondary Certificate (10+2) - Business Management
Kuleshwor Awas Higher Secondary School