Summary
Work history
Education
Skills
Personal Details
Declaration
References
Languages Known
Timeline
Generic
SWOSTIKA PHUYAL

SWOSTIKA PHUYAL

Kathmandu,Nepal

Summary

Detail-oriented and adaptable professional with expertise in front office management, customer service, and administrative support. Proficient in MS Office applications, email communications, and web navigation, with a strong focus on time management and multitasking. Skilled in visitor hospitality, professional telephone etiquette, and desk administration, complemented by clear and polite communication in both English and Nepali. Demonstrates exceptional judgement, flexibility, and a solutions-oriented approach to maintaining a positive company image. Dedicated to delivering efficient operations while fostering excellent client relationships.

Work history

Receptionist

Dishhome Office
  • Welcomed and greeted visitors and clients professionally, ensuring a warm and helpful front-office atmosphere.
  • Managed incoming phone lines, effectively screened and routed calls, and accurately forwarded essential messages.
  • Maintained front desk organization, managed daily visitor logs, and coordinated incoming/outgoing correspondence.
  • Utilized basic computer applications for smooth administrative support, scheduling, and general data entry tasks.
  • 1 Year

Education

Secondary Education Examination - SEE

Rastriya Vibhuti Samudayik Shiksha Sadan

Higher Secondary Education - +2

Rastriya Vibhuti Samudayik Shiksha Sadan

Skills

  • Front Office Management: Visitor hospitality, professional telephone etiquette, and desk administration

  • Computer Skills: Basic computer applications knowledge including MS Office (Word, Excel), email communications, and web navigation

  • Communication & Interpersonal Skills: Fluent, clear, and polite verbal and written communication in both English and Nepali

  • Customer Service: Exceptionally patient, solutions-oriented, and dedicated to maintaining a positive company image

  • Time Management: Punctual, organized, and highly efficient at managing multitasking environments

  • Good judgement

  • Telephone operation

  • Billing experience

  • Flexible

Personal Details

  • Father's Name: Rajan Prasad Phuyal
  • Mother's Name: Usha Phuyal
  • Nationality: Nepalese

Declaration

I hereby declare that the information provided above is true, complete, and correct to the best of my knowledge and belief.

References

Available upon request!

Languages Known

English
Intermediate
Nepali
Fluent
Hindi
Intermediate

Timeline

Receptionist

Dishhome Office

Secondary Education Examination - SEE

Rastriya Vibhuti Samudayik Shiksha Sadan

Higher Secondary Education - +2

Rastriya Vibhuti Samudayik Shiksha Sadan
SWOSTIKA PHUYAL