Tara Sweeting
Nassau
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
23
23
years of professional experience
Work History
RESTAURANT SUPERVISOR
SANDALS ROYAL BAHAMIAN
06.2023 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
RESTAURANT HOSTESS
SANDALS ROYAL BAHAMIAN
01.2022 - 05.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
CO-MANAGER (ACTING STORE MANAGER)
AETOS HOLDINGS LTD.
01.2016 - 01.2021
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
ASSISTANT MANAGER
AETOS HOLDINGS LTD.
01.2002 - 01.2016
- Meets speed of service goals; displays strong sense of urgency
- Consistently monitors inventory levels to ensure product availability and identifies shortages before critical shortages occur
- Cross-trains crew as necessary for efficient coverage of positions during shifts
Education
CERTIFICATE -
INSTITUTE OF BUSINESS & COMMERCE
01-1999
High School Diploma -
H.O. Nash Secondary School
06-1994
Skills
- Time Management
- Proactive
- Leadership Skills
- Problem Solving
- Organizational Skills
- Strong Work Ethics
- Hospitality
- Restaurant policies and procedures
- Customer service expertise
- Interactive communication skills
References
Available upon request.
Seminars and training courses
- Participated In Numerous Management Seminars, 06/01/04 - 01/01/17
- Running Better Shift Workshop, 09/01/13
- Food Safety Certification, 02/01/15
- Basic Management Program, 02/01/03
- Assistant Manager Program, 06/01/03
- Labor Relations, 08/01/01
Timeline
RESTAURANT SUPERVISOR
SANDALS ROYAL BAHAMIAN
06.2023 - Current
RESTAURANT HOSTESS
SANDALS ROYAL BAHAMIAN
01.2022 - 05.2023
CO-MANAGER (ACTING STORE MANAGER)
AETOS HOLDINGS LTD.
01.2016 - 01.2021
ASSISTANT MANAGER
AETOS HOLDINGS LTD.
01.2002 - 01.2016
CERTIFICATE -
INSTITUTE OF BUSINESS & COMMERCE
High School Diploma -
H.O. Nash Secondary School
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