UJWAL ACHARYA
Dubai
Summary
To be an outstanding personality in the customer service industry, where I can practice and enhance my knowledge with teamwork and leadership skills that I harnessed through my career by being persuasive, hardworking, intelligent and giving added value to the purpose with synergetic effort.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food And Beverage Service Expert
St.Regis Dubai,The Palm
10.2023 - Current
Food and Beverage Intern
Lapita Dubai Park and resort
10.2022 - 10.2023
Banquet Team Leader
Coffee Shop and Bakery
12.2021 - 09.2022
Education
Bachelor of Hotel Management -
Kantipur International College
Kathmandu, Nepal10.2023
Skills
- Communication skills
- Organizing skills
- Target oriented skills
- Excellent customer service and interpersonal skills
- Problem Solving Skills
- Decision making skills
- Hygiene management
- Knowledge of food allergens and intolerance
- Experience in working in all dining restaurant
- Knowledge of alcoholic and non-alcoholic beverages
- Good experience working in Alacarte restaurant
- Flexible and adaptable to changes
- Effective and efficient team player
- Knowledge of cashiering and use of micros
- Basic knowledge of computer
- In-depth knowledge of food and beverage operation
- Basic bar and food knowledge
- Leading and decision-making ability
- Target oriented and motivated with a positive attitude
Certification
- Work according to the job designed by the manager and the hotel management
- Restaurant opening and closing according to the shift
- Ensure the hygiene and service standards
- Took over bartender duties and responsibilities whenever required
- Establishing and maintaining an effective working environment
- Dealing with guest
- Maintain the sequence of services prepared by management
- Do the cash transaction and cashiering
- Maintain the mise-in-place and backup for smooth service
Training
- Basic food handling training
- HACCP food and safety training
- Guest satisfaction training
- Communication training
Languages
Nepali
Proficient
C2
Hindi
Proficient
C2
English
Proficient
C2
Projects
- Conduct a coffee shop project by leading a project
- Purchasing all the stuff required for the coffee shop
- Preparing a menu Maintain the cost and cost control
Timeline
Food And Beverage Service Expert
St.Regis Dubai,The Palm
10.2023 - Current
Food and Beverage Intern
Lapita Dubai Park and resort
10.2022 - 10.2023
Banquet Team Leader
Coffee Shop and Bakery
12.2021 - 09.2022
Bachelor of Hotel Management -
Kantipur International College