WILLIASHONFAY WILSON
The Bahamas
Summary
Dedicated to excellence, my personal motto is to 'Do it right the first time.' I approach tasks with professionalism and give my best effort. Honesty, creativity, integrity, and accountability are values I hold dear. By embodying these qualities, I strive for the highest standard in every project.
Overview
20
20
years of professional experience
Work History
Job Experience- Business Office
Princess Margaret Hospital
04.2005
Statistical Assistant
Bahamas National Statisical Institute
06.2023 - Current
- Managed multiple deadlines effectively by prioritizing tasks based on project importance and complexity.
- Lister - Insert detail description and GPS location of buildings for survey.
- Teach and instruct enumerators using the CS ENTRY app.
- Review payment sheet before submission.
- Distribution and collection of tablets for Labour force survey.
- Ensure that all tablets are cleaned, updated and charged.
- Collaborate with my Manager to ensure that all assignments are printed ,packaged and ready for pick up.
- Coding
- Ensure that technology needed for training is up and running on time.
- Assist with collection of administrative data and supervision of sample surveys.
Shipping Supervisor & Administrative Assistant
New Life Natural Vegetation
01.2019 - 03.2023
- Assisted and functioned in every department.
- Maintained accurate documentation for all shipments, ensuring compliance with regulatory requirements.
- Analyzed shipment data to identify trends and areas for improvement in the overall supply chain process.
- Streamlined order processing for faster turnaround times, improving customer satisfaction.
- Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized employee birthdays and special occasions to boost employee morale.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Inventory & Shipping Coordinator
Parts World
04.2018 - 12.2018
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved vendor relationships through consistent communication, negotiation of rates, and prompt resolution of disputes.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Property Manager
Nassau, Bahamas
10.2016 - 01.2018
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Accounts Clerk/ Relief Cashier
Bahamas Paper Converting Company
01.2012 - 05.2015
- Accounts receivable functions including generation of invoices and reporting
- Accounts payable functions including requisition of cheques and tracking of invoices
- Filing and other administrative tasks
- Handle customer inquires.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
Receptionist/ Cashier
Never Ending Worship Limited
11.2009 - 10.2010
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Cashier/ Office Management
Wilson & Wilson Hardware
06.2008 - 11.2009
- Welcomed customers and helped determine their needs.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Answered questions about store policies and addressed customer concerns.
- Completed physical inventory counts each month.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Nursery Attendant/ K3 Teacher's Aid
Robinson Morris Academy Preschool
09.2005 - 06.2006
- Supported the emotional well-being of each child by addressing their unique needs and fostering positive relationships among peers.
- Cleaned and sanitized toys, surfaces, and furniture.
- Established and maintained a structured daily routine that provided consistency for young children, helping them feel secure in their learning environment.
- Maintained open communication with parents, providing updates on their child''s day-to-day activities and achievements.
Volunteer- Children's Ward
Princess Margaret Hospital
04.2004 - 05.2004
Education
Bachelor of Science - Business Administration
Bahamas Institute of Business & Technology
Nassau, BahamasHuman Resource Management Certificate -
Bahamas Institute of Business & Technology
Nassau, BahamasAssociate of Science - Business Administration
Bahamas Institute of Business & Technology
Nassau, Bahamas12.2018
High School Diploma -
Doris Johnson Senior High School
Nassau, Bahamas01.2005
Bahamas Junior Certificate -
C.W. Saunders High School
Nassau, Bahamas01.2002
Skills
- Positive Attitude
- Teamwork and Collaboration
- Leadership Qualities
- Adaptability and Dependability
- Answering Phones
- Eye for detail
- Customer Service
- Customer Relations
- Problem Solver
Awardspositionsheld
- 2022, Special Event Planner, Yahweh House of Prayer 7th Day
- 2020-2022, Praise and Worship Leader, Yahweh House of Prayer 7th Day
- 2017-2018, Vice President, Women's Ministry, Yahweh House of Prayer 7th Day
- 2017-2018, Choir Director, Yahweh House of Prayer 7th Day
- 2010-2015, Vice President, Youth Ministry, Yahweh House of Prayer 7th Day
- 2005-2006, Youth President, Bahama Island Conference, The African Methodist Episcopal Church
- 2005, 12th Grade Principle's Award, Doris Johnson Senior High School
- 2005, 12th Grade Awards in Biology and Guidance, Doris Johnson Senior High School
- 2004-2005, Deputy Head Girl, Doris Johnson Senior High School
- 2003-2004, Certificate of Achievement, Outstanding Student in Bahamian High Schools
Timeline
Statistical Assistant
Bahamas National Statisical Institute
06.2023 - Current
Shipping Supervisor & Administrative Assistant
New Life Natural Vegetation
01.2019 - 03.2023
Inventory & Shipping Coordinator
Parts World
04.2018 - 12.2018
Property Manager
Nassau, Bahamas
10.2016 - 01.2018
Accounts Clerk/ Relief Cashier
Bahamas Paper Converting Company
01.2012 - 05.2015
Receptionist/ Cashier
Never Ending Worship Limited
11.2009 - 10.2010
Cashier/ Office Management
Wilson & Wilson Hardware
06.2008 - 11.2009
Nursery Attendant/ K3 Teacher's Aid
Robinson Morris Academy Preschool
09.2005 - 06.2006
Job Experience- Business Office
Princess Margaret Hospital
04.2005
Volunteer- Children's Ward
Princess Margaret Hospital
04.2004 - 05.2004
Bachelor of Science - Business Administration
Bahamas Institute of Business & Technology
Human Resource Management Certificate -
Bahamas Institute of Business & Technology
Associate of Science - Business Administration
Bahamas Institute of Business & Technology
High School Diploma -
Doris Johnson Senior High School
Bahamas Junior Certificate -
C.W. Saunders High School
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