Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Zavargo Darville

Zavargo Darville

Nassau

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

One Tech Technician II

Cable Bahamas Ltd.
06.2024 - Current
  • Installed, configured, tested and maintained equipments.
  • Tested new hardware prior to deployment.
  • Responded to customer inquiries and provided technical assistance.
  • Educated customers about system upkeep and operations.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Responded to service requests during and after business hours.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Completed multiple installs, recognizing discrepancies and promptly addressing for resolution.
  • Performed repairs on severed fiber cables to restore to complete functionality

Install & Repair Quality Control Technician

Cable Bahamas Ltd.
06.2023 - 06.2024
  • Educated customers about system upkeep and operations.
  • Installed and configured new equipment and systems according to company standards.
  • Removed all excess materials and debris from work sites.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Adhered to safety policies and procedures to install or remove set-top devices, optical network terminals and wireless access points.
  • Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
  • Responded to service requests during and after business hours.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Delivered services to customer locations within specific timeframes.
  • Completed multiple installs, recognizing discrepancies and promptly addressing for resolution.
  • Performed repairs on severed fiber cables to restore to complete functionality.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Installed Internet and Set-Top services for Aliv Fibr customers.

I.T. Field Technician

Aetos Holdings Limited
09.2022 - 03.2023
  • Assisted with tickets from 20+ stores.
  • Worked with another company to install, troubleshoot and resolve issues with their music devices.
  • Mounted and repaired numerous of cash drawers.
  • Troubleshoot, setup and installed tablets at various locations.
  • Assisted with Drive Thru Systems.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Passionate about learning and committed to continual improvement.
  • Operated well with and setup of Credit Card machines, CCTV, POE, and other network switches.
  • Installed monitors, printers, training systems, menu boards, network switches, credit card machines, POS systems, access points, managers work stations, and BOH servers.
  • Communicated with managers to provide updates, gather information and resolve issues.
  • Identified potential problems and prevented equipment failure and loss of sales.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Identified issues, analyzed information and provided solutions to problems.
  • Tested systems, noting issues and completing preventive maintenance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Enacted successful repairs by applying technical skills and operations knowledge.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Social Media Coordinator & Content Manager

The Hon. Bacchus O. J. Rolle
03.2021 - 01.2023
  • Maintained M.P.'s social media presence by posting messages, answering posts, and monitoring responses.
  • Increased constituents' engagement through social media.
  • Developed social media calendar, which included scheduling, social media posts, marketing campaigns, and website updates.
  • Strategized social media campaigns for Member of Parliament, helping to meet goals and reach untapped constituents.
  • Managed social media accounts for clients, generating interest for existing and upcoming events.
  • Tracked and analyzed social media and online marketing initiatives.
  • Developed comprehensive resource management reports, data presentations, and data analytics reports.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Room Technician

Sandals Royal Bahamian
11.2021 - 09.2022
  • Communicated repair needs to maintenance staff.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Installed new locks, door handles, and door closers.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Conducted repairs on Telecommunication equipment to return machines and tools to functionality.
  • Inspected guest rooms for compliance with cleanliness standards.
  • Collaborated with various team members to meet guests' requests.

Trainee, Universal Tech Assistant

Bahamas Telecommunication Company Ltd.
08.2018 - 06.2019
  • Identified multiple problems daily with internet or phone connection for customers and solved the issues.
  • Operated multiple bucket trucks (aerial work platform) to assist in cable installation and repairs.
  • Trained to utilize tools and instruments to carry out any specific tasks.
  • Assisted in multiple fiber optics and copper cable installments.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers, and asking appropriate questions.
  • Adhered to corporate data confidentiality rules, mitigating breaches.
  • Maintained punctuality in work attendance and project completion.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Tested components and systems to evaluate performance and identify concerns.
  • Set up and performed test activities.
  • Developed expertise in communication systems cabling, circuitry and wiring through various projects for public utility companies.
  • Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
  • Responded to service requests during and after business hours.
  • Set up networks and computers for business and residential customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Worked with customers to understand needs and provide excellent service.

Education

Certificate - CompTIA Network+

Udemy
04-2026

BBA - Computer Information Systems

University of The Bahamas
07-2028

Bartending Certification - undefined

National Casino & Bartending School
11.2023

High School Diploma - undefined

N. G. M. Major High School
06.2018

Certificate - Outside Plant Technician (ICT/OSP) Course

Udemy
10-2025

Skills

  • Point-of-sale system installation
  • System troubleshooting
  • Customer and manager education
  • Professional telephone communication
  • Content distribution strategies
  • Fundamental financial accounting
  • Precision iron soldering
  • Social media management
  • Social media strategy
  • Structured cable installation
  • Client support
  • IT technical support
  • Drive-thru operations management
  • Integrated system assessment
  • Hospitality industry expertise
  • Beverage preparation expertise
  • Fast food operations knowledge
  • Conducting thorough inspections
  • System troubleshooting
  • Network Component Installation
  • Safety compliance procedures
  • Planning and Coordination
  • Proficient in handling multiple priorities
  • Teamwork and Collaboration
  • Experienced with MS Office applications
  • Fibre optic splicing
  • Performed fibre cable testing
  • Fiber optic installation

Accomplishments

  • Passed 6 BGCSE’s (Math, English, Biology, Geography, Commerce, Graphical Communication)
  • Participated in community outreach events like Youth Group.
  • Used Microsoft Excel to develop customer tracking spreadsheets.
  • Collaborated with team of 8 in the development of Fiber Optic Project in Deadman’s Cay, Long Island.
  • Introduced the mounting of particular menu equipments.
  • Resolved product issue through consumer testing.

Timeline

One Tech Technician II

Cable Bahamas Ltd.
06.2024 - Current

Install & Repair Quality Control Technician

Cable Bahamas Ltd.
06.2023 - 06.2024

I.T. Field Technician

Aetos Holdings Limited
09.2022 - 03.2023

Room Technician

Sandals Royal Bahamian
11.2021 - 09.2022

Social Media Coordinator & Content Manager

The Hon. Bacchus O. J. Rolle
03.2021 - 01.2023

Trainee, Universal Tech Assistant

Bahamas Telecommunication Company Ltd.
08.2018 - 06.2019

Bartending Certification - undefined

National Casino & Bartending School

High School Diploma - undefined

N. G. M. Major High School

Certificate - CompTIA Network+

Udemy

BBA - Computer Information Systems

University of The Bahamas

Certificate - Outside Plant Technician (ICT/OSP) Course

Udemy

Similar Profiles

CREATE PROFILE
Zavargo Darville