Kenderia Rolle
Nassau
Summary
Dynamic and results-oriented professional with extensive experience in administrative and customer service roles, notably as a Receptionist/Messenger Clerk at St. Anne's Anglican School. Excelled in streamlining operations, enhancing client relations, and maintaining high levels of confidentiality. Proficient in Microsoft Office and adept at multitasking, demonstrating a proven track record of improving office efficiency and client satisfaction.
Overview
10
10
years of professional experience
Work History
Receptionist /Messenger Clerk
St. Anne's Anglican School
08.2023 - Current
- Greeted incoming visitors and parents professionally and provided friendly, knowledgeable assistance.
- Communicated with students,teachers, and updated students records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately..
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Verification Legal Officer
Lifestyle Luxury Vocational Club
02.2023 - 06.2023
- Maintained strict confidentiality of sensitive client information, adhering to company policies and regulations.
- Drafting Contracts and documents for clients to review and sign
- Files and maintains legal documents
- Manage client communication
- Answer phones and take messages
Sales Associate
G.R.Sweeting (The Shoe Village)
10.2021 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Store Clerk
Lowe's Pharmacy Ltd
09.2018 - 05.2021
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Office Assistant Intern
Ministry Of Education
02.2018 - 03.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Assisted with daily office tasks, contributing to a well-run work environment.
- Answered incoming phone calls and transferred to staff members or provided requested information.
- Handled sensitive information discreetly while maintaining strict confidentiality protocols.
- Improved office efficiency by maintaining and organizing digital and physical files.
Filling Clerk
Dupuch & Turnquest Attorney at Law
08.2014 - 03.2015
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Upheld confidentiality of information to avoid potential data breaches and client lawsuits.
- Managed digital archives alongside physical filing systems, providing seamless integration between formats.
- Displayed exceptional attention to detail when handling sensitive or confidential documents, upholding strict privacy standards at all times.
Education
Certificate - QuickBooks
Bahamas Technical & Vocational Institute
Old Trail Road12-2021
Certificate - Office Assistance
Bahamas Technical & Vocational Institute
Old Trail Road Nassau Bahamas05-2018
Skills
- Organization skills
- Telephone skills
- Verbal and written communication
- Data inputting
- Office equipment operations
- Reception desk management
- File Management
- Multitasking
- Reliability
- Microsoft Office proficiency
Timeline
Receptionist /Messenger Clerk
St. Anne's Anglican School
08.2023 - Current
Verification Legal Officer
Lifestyle Luxury Vocational Club
02.2023 - 06.2023
Sales Associate
G.R.Sweeting (The Shoe Village)
10.2021 - 02.2023
Store Clerk
Lowe's Pharmacy Ltd
09.2018 - 05.2021
Office Assistant Intern
Ministry Of Education
02.2018 - 03.2018
Filling Clerk
Dupuch & Turnquest Attorney at Law
08.2014 - 03.2015
Certificate - QuickBooks
Bahamas Technical & Vocational Institute
Certificate - Office Assistance
Bahamas Technical & Vocational Institute
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